The Virtual Sage is the perfect solution for those looking for a Cloud System for Helpdesk + Knowledge Base. Ideal for service providers and any company that needs to provide service to its customers, with it it is very simple to manage all so-called technicians (priority, forecast, status, attendants, etc.), providing a history of all services performed, and with search for multiple keywords, facilitating queries. The Helpdesk System also has facilities for generating personalized reports and closing the technical hours worked.
Allied to the Helpdesk, the Sage also has a powerful Content Manager, providing a Knowledge Base solution, where articles can contain text, images, videos, attachments, with searches using multiple keywords, even checking in pdf files and office.
We also have several accessory tools, such as Model Manager, Chat, API, Self-Service Portal and Dashboard with main indicators on services performed
Compatible with all browsers, including mobile phones in a responsive way, in addition to the app itself, works on a multi-user platform.
Allied to the Helpdesk, the Sage also has a powerful Content Manager, providing a Knowledge Base solution, where articles can contain text, images, videos, attachments, with searches using multiple keywords, even checking in pdf files and office.
We also have several accessory tools, such as Model Manager, Chat, API, Self-Service Portal and Dashboard with main indicators on services performed
Compatible with all browsers, including mobile phones in a responsive way, in addition to the app itself, works on a multi-user platform.
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