Simplifica is an ombudsman application for municipalities.
It is a digital platform that allows citizens to communicate directly with the municipal public administration to make suggestions, requests, complaints or requests for information.
Simplifica can be downloaded for free on mobile devices, such as smartphones or tablets, and offers several features, such as sending text messages and images. In addition, it is possible to monitor the status of demands, receive notifications about responses and evaluate the service received.
Citizens can use the application to report problems related to public services, such as lighting, paving, urban cleaning, among others.
The information is forwarded to the municipal ombudsman, which must respond to requests within an established period.
The application can also be used to provide suggestions and praise to public management, as well as to report irregularities.
The purpose of the application is to offer a practical and accessible way for citizens to communicate with the public administration, contributing to the improvement of services provided and to strengthening transparency and citizen participation.
It is a digital platform that allows citizens to communicate directly with the municipal public administration to make suggestions, requests, complaints or requests for information.
Simplifica can be downloaded for free on mobile devices, such as smartphones or tablets, and offers several features, such as sending text messages and images. In addition, it is possible to monitor the status of demands, receive notifications about responses and evaluate the service received.
Citizens can use the application to report problems related to public services, such as lighting, paving, urban cleaning, among others.
The information is forwarded to the municipal ombudsman, which must respond to requests within an established period.
The application can also be used to provide suggestions and praise to public management, as well as to report irregularities.
The purpose of the application is to offer a practical and accessible way for citizens to communicate with the public administration, contributing to the improvement of services provided and to strengthening transparency and citizen participation.
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