Eme4 has just launched a combination of call-to-call management solutions that will bring more efficiency to your company's IT industry. With tools to manage services and incidents, GESTI works according to the best practices suggested by ITL 3.0, as well as supporting the entire lifecycle of a call and organizing the leverage and response qualities. With it you can:
- Map service catalog
- Register Job Requisitions
- Manage incidents and issues
- Build service scripts and knowledge base
GESTI optimizes the delivery of services by the IT sector of the companies, with less costs, complexity and adaptations, demanded by the Centers of Service Desk. It is easy to set up, fast to deploy and simple to adapt to your business requirements. By being a web application and having its technology based on cloud computing, there is no need for installation. All you need is a browser with internet access.
Benefits:
- Integrated knowledge base
- Agility in team management
- Greater control of care
- Ease of communication
- 100% cloud system
- Free 15 Day Trial
- Map service catalog
- Register Job Requisitions
- Manage incidents and issues
- Build service scripts and knowledge base
GESTI optimizes the delivery of services by the IT sector of the companies, with less costs, complexity and adaptations, demanded by the Centers of Service Desk. It is easy to set up, fast to deploy and simple to adapt to your business requirements. By being a web application and having its technology based on cloud computing, there is no need for installation. All you need is a browser with internet access.
Benefits:
- Integrated knowledge base
- Agility in team management
- Greater control of care
- Ease of communication
- 100% cloud system
- Free 15 Day Trial
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