With this communication platform, you can make calls, send messages, and manage contacts across devices. Includes voice transcription, contact profiles, and call monitoring features.
AppRecs review analysis
AppRecs rating 4.6. Trustworthiness 81 out of 100. Review manipulation risk 18 out of 100. Based on a review sample analyzed.
★★★★☆
4.6
AppRecs Rating
Ratings breakdown
5 star
82%
4 star
4%
3 star
3%
2 star
1%
1 star
9%
What to know
✓
Low review manipulation risk
18% review manipulation risk
✓
Credible reviews
81% trustworthiness score from analyzed reviews
✓
High user satisfaction
86% of sampled ratings are 4+ stars (4.5★ average)
About Dialpad
Features that Matter:
A Single Platform
Calls, contacts, and messages—all your business communications right in the palm of your hand.
Switch Between Devices
Take calls on the go and switch between your laptop or deskphone to your Android device in one tap.
Automatic Note-Taking
With Voice Intelligence™, calls are automatically transcribed and surfaced to you once you hang up, so you’re never second-guessing what was said.
Rich Contact Profiles
Contact profiles should include more than just a name and number. With Dialpad, access shared emails or upcoming events plus details from your CRM.
Coach From Anywhere
Monitor and coach calls from a single interface, even when you’re nowhere near a desk, with listen-in features.
Dialpad Screenshots
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Reviews for Dialpad
Nineteen Eighty Five LTD
2/20/2026
Great app, feature rich and prices is fair
Steven Carter
2/10/2026
Dialpad will cost you customers. Despite numerous attempts to get a proper caller ID name displayed they simply state there is nothing they can do. Their solution is to recommend texting customers before calling which is not always viable when dealing with senior citizens. They blame the major carriers yet the name displayed is an internal identifier (Sales #) rather than any business or being identified as spam.
