GBGO mygbclaim icon

GBGO mygbclaim

Gallagher Bassett
Free
2.0 out of 5
50,000+ downloads

About GBGO mygbclaim

Great news! A new version of GBGO® mygbclaim app is now available from the Google Play Store!

GBGO® mygbclaim helps users manage their claims anytime, anywhere from their smartphones. It provides the claim information users need, when they need it. It is easy to use, reliable, and secure. Some of the features/functions available to users are:

SMART bar - Access personalized messages, notifications, reminders, FAQs, and more

Payments - View benefit payments history and receive instant notifications when payments are issued.

Doctor Appointments - Track and manage your doctor appointments and receive friendly reminders on the SMARTbar.

Medical Cards - Access digital versions of the Medical Card and the Pharmacy card (Rx Card) with ‘one click’.

Claim Contacts - Search for medical providers and pharmacies with interactive driving directions and one click call option

Connect with your Resolution Manager – Call, email or attach and send reimbursement requests and doctor notes to your GB Resolution Manager with ‘one click’.

Report Released for Return to Work Date and request your Resolution Manager to update your contact information from the app.

FAQs - Get answers to frequently asked questions 24x7.

Share app feedback - we value your thoughts and suggestions

Experience the app in Spanish

To contact GB Technical Support, please email gbgo.support@gbtpa.com.

GBGO: Taking claims management mobile

GBGO mygbclaim Screenshots

User Reviews

alex valdez · Dec 17, 2025
★☆☆☆☆ 1
app sucks and the insurance company doesn't care
Donny Downin · Sep 29, 2025
★☆☆☆☆ 1
I am assuming the direct deposit function on the app (the whole point of the app) does not work. I uploaded my direct deposit info, contacted the app/financial team, and I am still getting payments a week late because my case manager has to send me checks instead. Save yourself some time by getting checks in the mail and do not use this app.
Kimberly Bufford · Sep 22, 2025
★★☆☆☆ 2
This app is very difficult to use. I still have not been able to access my account
Melinda Winkler · Aug 25, 2025
★☆☆☆☆ 1
if I could give no stars I would, this app is horrible. downloaded the app and put in bank info the same day. its been 2 weeks and still hasn't went through.
head banger · Aug 14, 2025
★★★★★ 5
been using app for about a year now
Milagros Rivera · Jul 1, 2025
★★★☆☆ 3
Experiencing frequent delays during the login process can be incredibly frustrating.
eric banks · May 19, 2025
★★★☆☆ 3
I have tried several times to gain access to my claim if finally worked so I am changing my review on the app but will see how long it stays working.
Eve Mariee · Mar 16, 2025
★☆☆☆☆ 1
Rarely works. After you put your password in, it'll say it's retrieving your account and then stay on that screen. I've waited for up to 10 mins with it sitting on that screen. Tried uninstalling then reinstalling the app, I even tried to log on via web page, it still does the same thing. Absolutely deserves ZERO STARS!!
Debrenda Good · Mar 6, 2025
★★★★★ 5
Downloaded the app and I have been looking around. So far I believe this will be very useful in the future. I sent an email, so we will see tomorrow how fast the return response is.
Edwin Sebastian · Feb 16, 2025
★★★☆☆ 3
Having issues with the app not logging into the app

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