THE NOM 035 UNDERCOVER REPORT APP IS A DIGITAL MAILBOX FOR COMPLAINTS AND SUGGESTIONS, WHICH FACILITATES THE WORKER, THROUGH HIS MOBILE DEVICE, TO ACCESS WITH AN ASSIGNED PASSWORD:
* THE WORKER DECIDE WHETHER TO DO HIS REPORT IN ANONYMOUS OR UNDERCOVER FORM WITH THE GUARANTEE THAT HIS IDENTITY WILL NOT BE REVEALED:
- REPORT PRACTICES OPPOSITE TO THE FAVORABLE ORGANIZATIONAL ENVIRONMENT
- COMMUNICATE YOUR IDEAS FOR CONTINUOUS IMPROVEMENT
- UPLOAD EVIDENCE: FILES, AUDIO, PHOTOGRAPHY, VIDEOS...
✅ BENEFITS FOR THE EMPLOYER:
WORKERS' REPORTS OR SUGGESTIONS GO TO A CENTRAL SYSTEM WHERE THE EMPLOYER ACCESSES THE SYSTEM WITH A PASSWORD:
- VIEW COMPLAINTS AND SUGGESTIONS
- CONTROLS THE FOLLOW-UP FROM ITS RECEIPT-IN PROCESS- CLOSED
- A RECORD IS CREATED
IMPORTANT BENEFITS:
- COMPLIES WITH THE SAFE AND RELIABLE MECHANISM REQUIRED BY NOM 035
- IMPROVES COMMUNICATION BETWEEN THE WORKER AND THE COMPANY
- FURTHERMORE, THE EMPLOYER THROUGH ITS EMPLOYEES MAY FIND OUT OF MISCONDUCT, SUCH AS THEFT, FRAUD AND OTHER BAD PRACTICES; SINCE THE WORKERS THEMSELVES WHEN BEING VICTIMS OR WITNESSES OF SOME IMPROPER BEHAVIOR, CAN REPORT AND SEND EVIDENCE
- THE DIGITAL MAILBOX 🆚 PHYSICAL MAILBOX PROVIDES SECURITY TO THE WORKER, AS IT AVOIDS
FEAR OF BEING IDENTIFIED OR SEEN WHEN YOU FILE YOUR REPORT OR COMPLAINT
- THE WORKER FEELS HEARD AND HAS THE CONFIDENCE OF PROVIDING SUGGESTIONS FOR CONTINUOUS IMPROVEMENT
“HAPPY WORKERS = HIGHER PRODUCTIVITY = SUCCESSFUL COMPANY”
* THE WORKER DECIDE WHETHER TO DO HIS REPORT IN ANONYMOUS OR UNDERCOVER FORM WITH THE GUARANTEE THAT HIS IDENTITY WILL NOT BE REVEALED:
- REPORT PRACTICES OPPOSITE TO THE FAVORABLE ORGANIZATIONAL ENVIRONMENT
- COMMUNICATE YOUR IDEAS FOR CONTINUOUS IMPROVEMENT
- UPLOAD EVIDENCE: FILES, AUDIO, PHOTOGRAPHY, VIDEOS...
✅ BENEFITS FOR THE EMPLOYER:
WORKERS' REPORTS OR SUGGESTIONS GO TO A CENTRAL SYSTEM WHERE THE EMPLOYER ACCESSES THE SYSTEM WITH A PASSWORD:
- VIEW COMPLAINTS AND SUGGESTIONS
- CONTROLS THE FOLLOW-UP FROM ITS RECEIPT-IN PROCESS- CLOSED
- A RECORD IS CREATED
IMPORTANT BENEFITS:
- COMPLIES WITH THE SAFE AND RELIABLE MECHANISM REQUIRED BY NOM 035
- IMPROVES COMMUNICATION BETWEEN THE WORKER AND THE COMPANY
- FURTHERMORE, THE EMPLOYER THROUGH ITS EMPLOYEES MAY FIND OUT OF MISCONDUCT, SUCH AS THEFT, FRAUD AND OTHER BAD PRACTICES; SINCE THE WORKERS THEMSELVES WHEN BEING VICTIMS OR WITNESSES OF SOME IMPROPER BEHAVIOR, CAN REPORT AND SEND EVIDENCE
- THE DIGITAL MAILBOX 🆚 PHYSICAL MAILBOX PROVIDES SECURITY TO THE WORKER, AS IT AVOIDS
FEAR OF BEING IDENTIFIED OR SEEN WHEN YOU FILE YOUR REPORT OR COMPLAINT
- THE WORKER FEELS HEARD AND HAS THE CONFIDENCE OF PROVIDING SUGGESTIONS FOR CONTINUOUS IMPROVEMENT
“HAPPY WORKERS = HIGHER PRODUCTIVITY = SUCCESSFUL COMPANY”
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