Racer4Biz

If you are a customer of the 4Biz platform, download the app and have access to customer service management, from anywhere and at any time, including with Field Services.

The Racer4Biz application assists companies in the entire ticket management process, from creation, attendance, closure and satisfaction survey on attendance.

With Racer 4Biz, you can:

i. Check the position of the attendants;
ii. Check the best route to get to the service;
iii. Get notifications about the proximity of the ticket;
iv. Collect signature at the end of the service;
v. Approve tickets;
saw. View and make comments;
vii. Link and view attachments;
viii. Link and visualize knowledge;
ix. Access fixed filters that allow personalized adjustments to the service queue.

Comments:
○ Only for companies that have the 4Biz platform installed.
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