Awfar Chat

- All WhatsApp features are available
- Automatic distribution for the conversations
- A profile for each customer and his classification in a marketing segment in order to be used in marketing your products
- Managing users and the customer service team and defining their powers and departments
- View detailed customer service team performance reports based on KPI's performance criteria
- An infinite number of users at the same time
- More than one WhatsApp number on the same inbox
- Add products and their home offers through WhatsApp
- The possibility of integrating it with a system
- Activating the automated response systems for clients and activating the Arabic chatbot