B - Agent app

Balador Agent App promotes the service providers and enables them to manage the customer flow by enabling them to anticipate and prepare for the expected traffic. All this translates into better time-management for the public, avoiding crowding at branches, and reducing pressure on customer-facing employees, thus increasing efficiency, productivity, and customer satisfaction.

Balador Agent App is made to help you:
- Provide a better service for your customers
- Increase efficiency
- Notify customers when you’re ready to serve them
- Manage your work and tickets effortlessly


With Balador’s Agent App you can:
Serve customers based on their queuing status
Transfer from one service to another
Specify no show consumers
Hold ticket
Pause service