Mobile App for Branch-Coordinators to co-ordinate operations for Customer Support Tickets.
Allows the Branch-Coordinators to achieve the following tasks:
1. Create new Breakdown tickets
2. View Breakdown & AMC Ticket details
3. Assign Technicians to Tickets
4. Approve Spares & Consumables requests
5. Approve Overtime requests
6. View ticket resolution report
7. Update ticket status
8. Consolidated dashboard view
9. Mark tickets as closed
10. Chat with Technicians
Allows the Branch-Coordinators to achieve the following tasks:
1. Create new Breakdown tickets
2. View Breakdown & AMC Ticket details
3. Assign Technicians to Tickets
4. Approve Spares & Consumables requests
5. Approve Overtime requests
6. View ticket resolution report
7. Update ticket status
8. Consolidated dashboard view
9. Mark tickets as closed
10. Chat with Technicians
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