We are mainly engaged in renovation works and sales of engineering related accessories. At present, the company mainly communicates with customers through face-to-face and WhatsApp, and manually records and produces quotations and receipts through Excel. When a new building is closed, a large number of customers will inquire about our services at the same time, and employees need to search through a large number of conversation records and computer files to find the information that needs to be followed up. The process is complicated and time-consuming, and the work efficiency is relatively low . In addition, the company currently does not have a website and lacks effective promotional channels, making it difficult to attract new customers and hinder the company from expanding its business. Therefore, companies want to build new systems to improve business processes, thereby increasing the company's productivity.
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