Tesis is the specific software for managing technical assistance
It arises from the need of companies to effectively manage the process of providing technical assistance services, both provided to their customers and internally to the users of their company.
The result: more effective and higher quality interventions delivered
With Tesis for Android the technician sees all the functions associated with his profile:
- List of assigned tickets
- List of the day's activities
- Detail of activity / ticket with related timeline.
- Enter the activities performed, optionally specifying replaced parts, NFC tags detected, expenses incurred and photos.
- Captures the client's signature and automatically produces the technical report
With Tesis for Android the technician can also work in off-line mode, in environments not covered by internet connectivity.
It arises from the need of companies to effectively manage the process of providing technical assistance services, both provided to their customers and internally to the users of their company.
The result: more effective and higher quality interventions delivered
With Tesis for Android the technician sees all the functions associated with his profile:
- List of assigned tickets
- List of the day's activities
- Detail of activity / ticket with related timeline.
- Enter the activities performed, optionally specifying replaced parts, NFC tags detected, expenses incurred and photos.
- Captures the client's signature and automatically produces the technical report
With Tesis for Android the technician can also work in off-line mode, in environments not covered by internet connectivity.
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