With The Co-operative Bank Business Help secure messaging app, you can send
messages to our dedicated customer support advisors wherever and whenever it
suits you.
Because messages are encrypted and private you can send confidential information,
ask any question so you can get the right help for your business banking questions.
You will identify yourself the first time you use the app or if you change device or
PIN. This could include being asked to scan an identity document and undertake a
facial recognition check.
Key features
 Get help with your business banking queries
 Chat with our dedicated customer support advisors
 Send/Receive messages, photos, videos, files to get help with business
banking wherever and whenever it suits you
Who's it for?
The Co-operative Bank Business Help app is for Co-operative Bank business
banking customers.
What can I do?
You can use the app for help with your servicing queries including:
 online banking support
 security tokens set ups
 card queries
 transaction queries
          messages to our dedicated customer support advisors wherever and whenever it
suits you.
Because messages are encrypted and private you can send confidential information,
ask any question so you can get the right help for your business banking questions.
You will identify yourself the first time you use the app or if you change device or
PIN. This could include being asked to scan an identity document and undertake a
facial recognition check.
Key features
 Get help with your business banking queries
 Chat with our dedicated customer support advisors
 Send/Receive messages, photos, videos, files to get help with business
banking wherever and whenever it suits you
Who's it for?
The Co-operative Bank Business Help app is for Co-operative Bank business
banking customers.
What can I do?
You can use the app for help with your servicing queries including:
 online banking support
 security tokens set ups
 card queries
 transaction queries
            
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