The Dangerous Things Support Tool will collect tag data and report it to Dangerous Things to assist resolving customer support situations. The tool also includes an option to write an empty NDEF record followed by null bytes to the first 10 pages of user writable memory pages. This is something the Android NDEF library has problems doing when tags have been protected by disabling lock bytes with the Dangerous NFC app, therefor all Android applications that use the NDEF library to "factory erase" or "reset" tags also have issues performing this operation. The Dangerous Support Tool does not use this library. It speaks directly to the tag to get things done.