SIKEMAS is an application to determine community satisfaction with services in the City of Tebing Tinggi.
The Community Satisfaction Survey (SKM) is data and information about the level of
community satisfaction obtained by quantitative and qualitative measurement data
on the opinion of the community in obtaining services from the organizing apparatus
public services by comparing their expectations and needs.
The Community Satisfaction Survey (SKM) can be used as an assessment material for service elements that still need improvement and become a driving force for each service provider unit to improve the quality of its services. Given the very diverse types of services with different characteristics and characteristics
The Community Satisfaction Survey (SKM) is data and information about the level of
community satisfaction obtained by quantitative and qualitative measurement data
on the opinion of the community in obtaining services from the organizing apparatus
public services by comparing their expectations and needs.
The Community Satisfaction Survey (SKM) can be used as an assessment material for service elements that still need improvement and become a driving force for each service provider unit to improve the quality of its services. Given the very diverse types of services with different characteristics and characteristics
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