On the EWA mobile app, managers can access WhatsApp Beta features from their phone. Managers will not be tied to a computer, which will increase the speed and number of responses to clients.
The application eliminates the loss of incoming applications due to the human factor.
We do not have the concept of "unread messages", there are only "unanswered messages". The notification of an incoming message will not disappear if you simply click on the dialog. To remove a notification from the dialogue, the manager must either answer the client or click on the special button “Does not require a response”. If the manager did not answer the client, this is his conscious action.
The head of the sales department sees the dialogues of all managers and their notifications about unanswered messages. So he will be able to track how and with what speed managers respond to messages.
Managers will be able to work with several WhatsApp accounts at once through one application. You will not need to waste time to switch from one application to another.
The application eliminates the loss of incoming applications due to the human factor.
We do not have the concept of "unread messages", there are only "unanswered messages". The notification of an incoming message will not disappear if you simply click on the dialog. To remove a notification from the dialogue, the manager must either answer the client or click on the special button “Does not require a response”. If the manager did not answer the client, this is his conscious action.
The head of the sales department sees the dialogues of all managers and their notifications about unanswered messages. So he will be able to track how and with what speed managers respond to messages.
Managers will be able to work with several WhatsApp accounts at once through one application. You will not need to waste time to switch from one application to another.
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