App needs to be registered with iVIvaCloud installation by entering “Domain ID”, “User ID” and “Registration Code” supplied by the system administrator of iVivaCloud installation.
Functionality:
Purpose of this app is to provide functionality for requesting and managing services for registered users of iVivaCloud installation. Each request is a Conversation.
Conversation is a collaborative environment that allows users to request services or reporting issues. When a Conversation is originated, a list of Members is automatically added to the Conversation, based on Conversation Type.
Information such as problem description can be added to Info Fields. Photos can be uploaded as attachments. A Checklist will appear to remind the Members what are the tasks to be performed.
Members within a Conversation are able to communicate via Messages. Message tab also acts as an audit trail to review the progress of a Conversation.
Stage of the Conversation indicates the current stage of the process.
Functionality:
Purpose of this app is to provide functionality for requesting and managing services for registered users of iVivaCloud installation. Each request is a Conversation.
Conversation is a collaborative environment that allows users to request services or reporting issues. When a Conversation is originated, a list of Members is automatically added to the Conversation, based on Conversation Type.
Information such as problem description can be added to Info Fields. Photos can be uploaded as attachments. A Checklist will appear to remind the Members what are the tasks to be performed.
Members within a Conversation are able to communicate via Messages. Message tab also acts as an audit trail to review the progress of a Conversation.
Stage of the Conversation indicates the current stage of the process.
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