About GAC SSA
【Sales Service Assistant】is an intelligent assistant developed by GAC International Automobile Sales Co., Ltd. specifically for the automotive sales and service team. It integrates lead and ticket management functions. The lead management feature covers the entire process from lead generation, assignment, follow-up, to analysis and statistics, allowing users to track the complete journey of a lead from initial capture to final deal or loss in the system. The ticket module enables users to view the full lifecycle management of a ticket, including creation, issuance, assignment, and processing.