In this digital diagnostics app, technicians can access appliance fault codes, run component tests, and view service history. Includes data logging, part ordering, and direct access to service resources.
AppRecs review analysis
AppRecs rating 3.3. Trustworthiness 82 out of 100. Review manipulation risk 28 out of 100. Based on a review sample analyzed.
★★★☆☆
3.3
AppRecs Rating
Ratings breakdown
5 star
49%
4 star
11%
3 star
4%
2 star
2%
1 star
34%
What to know
✓
Low review manipulation risk
28% review manipulation risk
✓
Credible reviews
82% trustworthiness score from analyzed reviews
⚠
High negative review ratio
36% of sampled ratings are 1–2 stars
About SmartHQ Service
SmartHQ Service A Tool for GE Appliance Service Technicians
Gone are the days when technicians had to use screwdrivers and wrenches to partially disassemble an appliance just to verify that a specific component was functional. For a nominal monthly subscription, technicians can efficiently and effectively address issues using advanced digital methods, resulting in a happy GE appliance owner. SmartHQ Service is the best digital diagnostics tool in the industry!
SmartHQ Service Features
•Software Update
Ensures the software running on the appliance is up to date, improving the lifetime ownership experience for the consumer.
•Data Logger
Comprehensive view of recorded diagnostics data of the connected appliance.
•Document Search
User-friendly "Google-like" search of the GEA service document database.
•ONePARTS Search
Offers an exploded view of drawings of sub-systems of GE appliances.
•Parts Purchase
Designed to simplify the search and ordering of genuine GE parts.
•Service Website
Direct access to the GEA service website, without additional login.
•Product Overview
Offers a high-level consumer-oriented overview of the applicable GE appliance.
•Fault Codes and Alerts
The GE appliances perform self-diagnostics and provides resulting data to the technician. Allows technician to understand performance issues occurring within the appliance.
•Component Control
Gives the technician the ability to turn all components such as valves, fans or compressors ON and OFF to test their functionality.
•Share Data
Service technicians can share diagnostics data extracted from the appliances with a Master Technician or a GE Technical Assistance Group (TAG) technician.
•Appliance Service History
Comprehensive access to historical service data of previously repaired appliances.
For any inquiries or questions, please reach out to smarthqpro.support@geappliances.com.
Gone are the days when technicians had to use screwdrivers and wrenches to partially disassemble an appliance just to verify that a specific component was functional. For a nominal monthly subscription, technicians can efficiently and effectively address issues using advanced digital methods, resulting in a happy GE appliance owner. SmartHQ Service is the best digital diagnostics tool in the industry!
SmartHQ Service Features
•Software Update
Ensures the software running on the appliance is up to date, improving the lifetime ownership experience for the consumer.
•Data Logger
Comprehensive view of recorded diagnostics data of the connected appliance.
•Document Search
User-friendly "Google-like" search of the GEA service document database.
•ONePARTS Search
Offers an exploded view of drawings of sub-systems of GE appliances.
•Parts Purchase
Designed to simplify the search and ordering of genuine GE parts.
•Service Website
Direct access to the GEA service website, without additional login.
•Product Overview
Offers a high-level consumer-oriented overview of the applicable GE appliance.
•Fault Codes and Alerts
The GE appliances perform self-diagnostics and provides resulting data to the technician. Allows technician to understand performance issues occurring within the appliance.
•Component Control
Gives the technician the ability to turn all components such as valves, fans or compressors ON and OFF to test their functionality.
•Share Data
Service technicians can share diagnostics data extracted from the appliances with a Master Technician or a GE Technical Assistance Group (TAG) technician.
•Appliance Service History
Comprehensive access to historical service data of previously repaired appliances.
For any inquiries or questions, please reach out to smarthqpro.support@geappliances.com.
