CSMT - Certified Service
General Motors (GM)
2.7 ★
240 ratings
10,000+
downloads
Free
With this service app, you can submit warrantable repairs, send part information, and access the Service Workbench. Includes image and video sharing, recall lookup, and report submission features.
AppRecs review analysis
AppRecs rating 2.8. Trustworthiness 83 out of 100. Review manipulation risk 21 out of 100. Based on a review sample analyzed.
★★☆☆☆
2.8
AppRecs Rating
Ratings breakdown
5 star
35%
4 star
5%
3 star
5%
2 star
3%
1 star
53%
What to know
✓
Low review manipulation risk
21% review manipulation risk
⚠
Mixed user feedback
Average 2.7★ rating suggests room for improvement
⚠
High negative review ratio
55% of sampled ratings are 1–2 stars
About CSMT - Certified Service
Certified Service Mobile Toolbox (CSMT) is a mobile tool for General Motors Dealer Service personnel. Within it you can:
• Pre-authorize specific warrantable repairs (PRA)
• Use photos to improve efficiency of the Part Return Process (PPR)
• Send part information for traceability (RPT)
• Submit detailed Field Product Reports (FPR)
• Lookup and view recalls on vehicles (Recall)
• Access the Service Workbench
All modules have the ability to include embedded images and video of the vehicle in question.
• Pre-authorize specific warrantable repairs (PRA)
• Use photos to improve efficiency of the Part Return Process (PPR)
• Send part information for traceability (RPT)
• Submit detailed Field Product Reports (FPR)
• Lookup and view recalls on vehicles (Recall)
• Access the Service Workbench
All modules have the ability to include embedded images and video of the vehicle in question.
CSMT - Certified Service Screenshots
Tap to Rate:
Reviews for CSMT - Certified Service
Willie Mcdowell
9/12/2025
THIS APP IS REALLY AN EASE APP TO USE...
Quinton D.
9/10/2025
mostly positive experience with this app. I like that it prevents chagebacks.
