The Mein HPlus service app offers every company an added value that earns its money with commissioning, acceptance and maintenance on a wide variety of systems and trades relating to all aspects of security technology.
Main functions:
- Management and planning of all service calls (orders and appointments) via web browser / portal.
- Direct transmission of the necessary information for the on-site appointment to the technician's app.
- On-site digital support through guided or freely configurable processes and protocols.
- Automatic generation of documents and standard-compliant protocols after completed orders.
- Transmission of activity records and logs to the operator directly from the app - including digital signature.
- Efficient implementation of recurring service activities with the Mein HPlus service code
In real time, the relevant information for on-site use is transferred from the associated Mein HPlus service portal to the app or
the smartphone of the performing technician is transmitted. Consequently
can transparently access your own via the app at any time
Maintenance and service scheduling can be accessed.
With the help of the app, work and activities can be carried out
can be documented quickly and easily. In addition to digital
Proof of work can also be standard-compliant test reports
Generated at the push of a button, digitally signed directly in the app
and directly from the app to customers or clients
be transmitted.
My HPlus offers many options in terms of that
Configuration of your individual processes on site in the property. she
have the choice of whether to follow a preconfigured process,
or whether you want to redefine your own work steps.
In combination with Hekatron fire protection products, you have to
do not enter the product data manually, but can do this
automatically read into the app.
Customer and
Object data, as well as the entire maintenance and
Service scheduling is managed across the board and centrally and is synchronized in real time with the information on the technician's apps.
Benefit from the simplicity and the intuitive processes, which can be optimally integrated into your existing processes and procedures. This saves you time and effort
and also offer your own customers the best service.
Main functions:
- Management and planning of all service calls (orders and appointments) via web browser / portal.
- Direct transmission of the necessary information for the on-site appointment to the technician's app.
- On-site digital support through guided or freely configurable processes and protocols.
- Automatic generation of documents and standard-compliant protocols after completed orders.
- Transmission of activity records and logs to the operator directly from the app - including digital signature.
- Efficient implementation of recurring service activities with the Mein HPlus service code
In real time, the relevant information for on-site use is transferred from the associated Mein HPlus service portal to the app or
the smartphone of the performing technician is transmitted. Consequently
can transparently access your own via the app at any time
Maintenance and service scheduling can be accessed.
With the help of the app, work and activities can be carried out
can be documented quickly and easily. In addition to digital
Proof of work can also be standard-compliant test reports
Generated at the push of a button, digitally signed directly in the app
and directly from the app to customers or clients
be transmitted.
My HPlus offers many options in terms of that
Configuration of your individual processes on site in the property. she
have the choice of whether to follow a preconfigured process,
or whether you want to redefine your own work steps.
In combination with Hekatron fire protection products, you have to
do not enter the product data manually, but can do this
automatically read into the app.
Customer and
Object data, as well as the entire maintenance and
Service scheduling is managed across the board and centrally and is synchronized in real time with the information on the technician's apps.
Benefit from the simplicity and the intuitive processes, which can be optimally integrated into your existing processes and procedures. This saves you time and effort
and also offer your own customers the best service.
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