Key features:
1. Accessible over internet throughout any location.
2. One Click Reporting Integers & Dashboard view.
3. Easy to access.
4. Reporting module placed (Service level report, AQT,AHT,Volume synopsis & Call type analysis)
1. Accessible over internet throughout any location.
2. One Click Reporting Integers & Dashboard view.
3. Easy to access.
4. Reporting module placed (Service level report, AQT,AHT,Volume synopsis & Call type analysis)
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