FX Service is a mobile/tablet based product for all departments in a hotel to manage guest service requests.
With FX Service, the runners will be able to see list of service requests assigned to their department(s), take a service request, mark a service request as complete.
The department heads / supervisors / managers can see list of all service requests that their team members are working on, overdue requests, ability to re-open and re-assign a request.
FX Service is aimed to improve the operational efficiency of the hotel by measuring time taken to complete a task. A great service level will certainly result in a happy customer experience.
With FX Service, the runners will be able to see list of service requests assigned to their department(s), take a service request, mark a service request as complete.
The department heads / supervisors / managers can see list of all service requests that their team members are working on, overdue requests, ability to re-open and re-assign a request.
FX Service is aimed to improve the operational efficiency of the hotel by measuring time taken to complete a task. A great service level will certainly result in a happy customer experience.
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