FieldPro Service

Field Service professionals are powered with a powerful mobile application that helps Technicians to plan their daily activities. It’s an exhaustive application that helps Technicians with all necessary information in addressing the customer tickets for resolution. Field Pro Services is an exhaustive application aimed at improving the efficiency of the Field Service Professionals, Effectiveness in customer response & call closure.

Some of the features of Field Pro Service

Automated ticketing
Mobile assisted travel planning
Skill-based call assignment
Real-time status update / tracking
Training & Certification
Ready access to the knowledgebase
SLA/Standard-based process flow
Enhanced service efficiency
Reduced turn around time
Improved Fix rate
Improved/Timely contract Renewal
Real-time spare monitoring