*Due to Google's Android OS security policy change, the previously used joint certificate may not be visible. For more information, please search [Customer Center > Frequently Asked Questions] Certificate.
■ Banks open 24/365
- Account opening, deposit, installment savings subscription and loan execution anytime, anywhere
- Talk consultation available 24 hours a day, 365 days a year
■ Pleasant interest rates for deposits and loans
- Provides substantial interest rates and benefits to anyone without complicated conditions
■ Collect my money and all finance at once
-Collect all my scattered accounts, cards, and stocks at a glance
- Easily manage other financial accounts with a single touch
■ Smart products unique to K-bank
- Can store up to 300 million! A parking account that accumulates interest every day
- Up to 1 billion without visits. Korea’s first 100% non-face-to-face apartment mortgage loan
■ First start of asset management, credit management service
-Credit score managed safely and free of charge by the first financial sector
- My credit score UP just by logging in with a joint certificate and paying communication fees!
■ Easier and free deposit/withdrawal/transfer
- Free deposit and withdrawal fees for banks nationwide and GS25 ATMs
- Quickly send money with just a phone number
■ Safe financial life
- The 1st financial sector bank that can be used with confidence
- Safe financial transaction with the latest security such as anti-counterfeiting system, security keyboard, and encryption
※ Notice
ㅇ Android OS security change policy
- In Android OS 11 or later, the joint certificate is not stored in the smartphone public folder (NPKI), so the joint certificate used previously may not be visible.
- Get a joint certificate reissued, or transfer the certificate stored on your PC to the app and use it.
* For more information, please search [Customer Center > Frequently Asked Questions] Certificate.
ㅇ Information on using financial services
- You can use all financial services such as account opening and product subscription through the K-Bank app.
- When registering as a member, be sure to prepare your resident registration card or driver's license.
ㅇ Device and authentication method policy
- Only one registered app is available for safe and convenient financial services.
- Provides safe and convenient service through mobile phone OTP that replaces security card.
- For safe financial transactions, use of the service is restricted on 'rooting' terminals.
ㅇ Information on access rights required when using the app
- Phone (required): Used to maintain device authentication and verify video calls
- App usage information (required): Used to detect potentially threatening apps installed on devices to prevent financial accidents
- Contacts (optional): Used when sending money to contacts in the address book stored on the device
-Camera (optional): Used for non-face-to-face real-name authentication to take ID photos and submit essential documents
- Storage space (optional) used for reading, saving, deleting certificates, saving images and photos
- If you are using Android OS version 6.0 or lower, all optional access rights are required
May be applied with permission.
- After upgrading to Android OS 6.0 or higher, you can set access rights by deleting and reinstalling the K-Bank app.
ㅇ Customer center information
- Banking: 1522-1000 (09-18:00 every day, voice phishing and accident reporting inquiries: 24 hours a day)
- Card business: 1522-1155 (weekdays 09-18)
-Talk consultation: https://s.kbanknow.com/J75dj7f (24 hours)
- Email inquiry: help@kbanknow.com
■ Banks open 24/365
- Account opening, deposit, installment savings subscription and loan execution anytime, anywhere
- Talk consultation available 24 hours a day, 365 days a year
■ Pleasant interest rates for deposits and loans
- Provides substantial interest rates and benefits to anyone without complicated conditions
■ Collect my money and all finance at once
-Collect all my scattered accounts, cards, and stocks at a glance
- Easily manage other financial accounts with a single touch
■ Smart products unique to K-bank
- Can store up to 300 million! A parking account that accumulates interest every day
- Up to 1 billion without visits. Korea’s first 100% non-face-to-face apartment mortgage loan
■ First start of asset management, credit management service
-Credit score managed safely and free of charge by the first financial sector
- My credit score UP just by logging in with a joint certificate and paying communication fees!
■ Easier and free deposit/withdrawal/transfer
- Free deposit and withdrawal fees for banks nationwide and GS25 ATMs
- Quickly send money with just a phone number
■ Safe financial life
- The 1st financial sector bank that can be used with confidence
- Safe financial transaction with the latest security such as anti-counterfeiting system, security keyboard, and encryption
※ Notice
ㅇ Android OS security change policy
- In Android OS 11 or later, the joint certificate is not stored in the smartphone public folder (NPKI), so the joint certificate used previously may not be visible.
- Get a joint certificate reissued, or transfer the certificate stored on your PC to the app and use it.
* For more information, please search [Customer Center > Frequently Asked Questions] Certificate.
ㅇ Information on using financial services
- You can use all financial services such as account opening and product subscription through the K-Bank app.
- When registering as a member, be sure to prepare your resident registration card or driver's license.
ㅇ Device and authentication method policy
- Only one registered app is available for safe and convenient financial services.
- Provides safe and convenient service through mobile phone OTP that replaces security card.
- For safe financial transactions, use of the service is restricted on 'rooting' terminals.
ㅇ Information on access rights required when using the app
- Phone (required): Used to maintain device authentication and verify video calls
- App usage information (required): Used to detect potentially threatening apps installed on devices to prevent financial accidents
- Contacts (optional): Used when sending money to contacts in the address book stored on the device
-Camera (optional): Used for non-face-to-face real-name authentication to take ID photos and submit essential documents
- Storage space (optional) used for reading, saving, deleting certificates, saving images and photos
- If you are using Android OS version 6.0 or lower, all optional access rights are required
May be applied with permission.
- After upgrading to Android OS 6.0 or higher, you can set access rights by deleting and reinstalling the K-Bank app.
ㅇ Customer center information
- Banking: 1522-1000 (09-18:00 every day, voice phishing and accident reporting inquiries: 24 hours a day)
- Card business: 1522-1155 (weekdays 09-18)
-Talk consultation: https://s.kbanknow.com/J75dj7f (24 hours)
- Email inquiry: help@kbanknow.com
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