[Gwangju Bank non-face-to-face personal authentication explanation]
It is an application for non-face-to-face identity authentication that can be easily used with a smartphone, such as checking your bank account, submitting a copy of ID, and making a video call, to use financial services such as non-face-to-face product subscription and electronic financial subscription with Gwangju Bank.
If you have any questions about “Gwangju Bank non-face-to-face personal authentication”, please contact us at 1600-4000.
(Consultation available time: Weekdays 9:00 ~ 18:00)
〔main function〕
① Check your bank account – Check the deposit and withdrawal accounts of Kwangju Bank and other banks.
② ID photo shoot and copy submission – After ID photo is taken, the copy submission is completed automatically without clicking a button. However, only resident registration card and driver's license are accepted.
③ Video call – Upon customer request, we conduct non-face-to-face real-name verification through a video call with a counselor. (Confirmation of ID card and customer face) However, consultation is available only on bank business days (weekdays 9:00 to 18:00).
[Available Customers]
① Subscription target – individual customers (not for minors)
② Individuals who have deposit/withdrawal accounts at commercial banks
③ Individuals who have a resident registration card or driver’s license
〔Notice〕
① Only the person can do it (not a representative)
② This app is a dedicated app for non-face-to-face real-name verification. It does not run alone and can only be used normally through “My Cool Bank”, a smart banking app of Gwangju Bank.
③ The submitted ID will be deleted if the financial transaction is not completed, and customer information will be thoroughly secured.
④ When making a video call, data call charges may apply depending on the rate plan used by the customer.
[Supportable Smartphones]
Android: 4.3 or higher
IOS: 7.0 or higher
※ It can be used through mobile operator's communication network (3G/LTE) and wireless network (Wi-Fi).
※ Information in the installed app (required): Prevention of electronic financial transaction accidents
It is an application for non-face-to-face identity authentication that can be easily used with a smartphone, such as checking your bank account, submitting a copy of ID, and making a video call, to use financial services such as non-face-to-face product subscription and electronic financial subscription with Gwangju Bank.
If you have any questions about “Gwangju Bank non-face-to-face personal authentication”, please contact us at 1600-4000.
(Consultation available time: Weekdays 9:00 ~ 18:00)
〔main function〕
① Check your bank account – Check the deposit and withdrawal accounts of Kwangju Bank and other banks.
② ID photo shoot and copy submission – After ID photo is taken, the copy submission is completed automatically without clicking a button. However, only resident registration card and driver's license are accepted.
③ Video call – Upon customer request, we conduct non-face-to-face real-name verification through a video call with a counselor. (Confirmation of ID card and customer face) However, consultation is available only on bank business days (weekdays 9:00 to 18:00).
[Available Customers]
① Subscription target – individual customers (not for minors)
② Individuals who have deposit/withdrawal accounts at commercial banks
③ Individuals who have a resident registration card or driver’s license
〔Notice〕
① Only the person can do it (not a representative)
② This app is a dedicated app for non-face-to-face real-name verification. It does not run alone and can only be used normally through “My Cool Bank”, a smart banking app of Gwangju Bank.
③ The submitted ID will be deleted if the financial transaction is not completed, and customer information will be thoroughly secured.
④ When making a video call, data call charges may apply depending on the rate plan used by the customer.
[Supportable Smartphones]
Android: 4.3 or higher
IOS: 7.0 or higher
※ It can be used through mobile operator's communication network (3G/LTE) and wireless network (Wi-Fi).
※ Information in the installed app (required): Prevention of electronic financial transaction accidents
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