With the LPR ServiceApp, LPR recipient and shippers, technicians and field service representatives can now access and control their after-sales processes via mobile devices 24/7.
The functions are customizable according to application area and customer-specific needs. The main features of the real-time app include:
• Simplified registration of pickups (returns, cross-shipments)
• Tracking (Track & Trace) incoming and outgoing broadcasts with extensive shipment information
• Ordering of shipping labels (returns, cross-shipments)
• Direct contact with customer care
• notification of absences (holidays, seminars)
Service managers receive important additional functions via the separately provided control tower of the app, for example to activate individual features, to send group-internal messages to technicians and much more.
The access data for the app and the control tower are provided in consultation with the account manager of the LPR.
More about the services and technical services of LPR GmbH can be found at www.lpr.de
The functions are customizable according to application area and customer-specific needs. The main features of the real-time app include:
• Simplified registration of pickups (returns, cross-shipments)
• Tracking (Track & Trace) incoming and outgoing broadcasts with extensive shipment information
• Ordering of shipping labels (returns, cross-shipments)
• Direct contact with customer care
• notification of absences (holidays, seminars)
Service managers receive important additional functions via the separately provided control tower of the app, for example to activate individual features, to send group-internal messages to technicians and much more.
The access data for the app and the control tower are provided in consultation with the account manager of the LPR.
More about the services and technical services of LPR GmbH can be found at www.lpr.de
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