Horizon Al Hijaz Company Ltd. is distinguished as being one of the oldest and most experienced in providing maintenance, cleaning and operating services as it possesses a large number of trained and experienced workers and a number of supervisors who are able to develop plans for the maintenance, cleanliness and operation of all sites entrusted to it by various government agencies even in times of seasons And congestion to maintain a high level of hygiene, and the Hijaz Skyline Company Ltd. purchased a large number of automated equipment related to maintenance and cleanliness and trained its workers on them to provide the required service at the highest level in order to obtain customer satisfaction.
The future vision of the company in the quality system
Realizing the intensity of competition in the maintenance and operation market and the importance of excellence in providing high-quality services that meet the needs of customers and achieve their desires for the company's success and growth.
Therefore, the future vision of the company is as follows: -
Horizon Hijaz Company Ltd. to be distinguished and a leader in the field of maintenance and operation.
The elements of the company's future vision are as follows:
Excellence.
Providing maintenance services in an innovative way.
Satisfying customers and exceeding their expectations.
Outperforming competitors in providing O&M services.
Leadership.
Achieve high growth rates.
Horizon Hijaz Company to be the best in providing operational and maintenance services.
To provide a role model in the field of operation and maintenance.
The message.
The primary goal of the company is to provide maintenance services in a distinct manner that satisfies customers and fulfills their desires. Therefore, the company's mission is:
Commitment to improving the quality to provide excellence in operation and maintenance services to achieve customer and employee satisfaction.
The elements of the message are:
Continuous quality improvement.
Excellence in providing operation and maintenance services
Achieve customer satisfaction
Achieving employee satisfaction
the quality :
The concept of quality at the company.
It means identifying customers' requirements, desires and expectations and fulfilling them in high quality while committing to the process of continuous development and improvement of performance by creating an appropriate work environment for workers and keeping abreast of developments in modern administrative methods, techniques and equipment and their application.
The basic elements of total quality management
Administrative leadership.
Company culture.
Focus on clients - external customers - internal customers.
Focus on suppliers.
Focus on systems.
Information, measurement and analysis.
Focus on human resources - training - motivation - participation (work teams).
Strategic Planning .
Focus on financial resources.
Quality assurance .
Quality results.
The future vision of the company in the quality system
Realizing the intensity of competition in the maintenance and operation market and the importance of excellence in providing high-quality services that meet the needs of customers and achieve their desires for the company's success and growth.
Therefore, the future vision of the company is as follows: -
Horizon Hijaz Company Ltd. to be distinguished and a leader in the field of maintenance and operation.
The elements of the company's future vision are as follows:
Excellence.
Providing maintenance services in an innovative way.
Satisfying customers and exceeding their expectations.
Outperforming competitors in providing O&M services.
Leadership.
Achieve high growth rates.
Horizon Hijaz Company to be the best in providing operational and maintenance services.
To provide a role model in the field of operation and maintenance.
The message.
The primary goal of the company is to provide maintenance services in a distinct manner that satisfies customers and fulfills their desires. Therefore, the company's mission is:
Commitment to improving the quality to provide excellence in operation and maintenance services to achieve customer and employee satisfaction.
The elements of the message are:
Continuous quality improvement.
Excellence in providing operation and maintenance services
Achieve customer satisfaction
Achieving employee satisfaction
the quality :
The concept of quality at the company.
It means identifying customers' requirements, desires and expectations and fulfilling them in high quality while committing to the process of continuous development and improvement of performance by creating an appropriate work environment for workers and keeping abreast of developments in modern administrative methods, techniques and equipment and their application.
The basic elements of total quality management
Administrative leadership.
Company culture.
Focus on clients - external customers - internal customers.
Focus on suppliers.
Focus on systems.
Information, measurement and analysis.
Focus on human resources - training - motivation - participation (work teams).
Strategic Planning .
Focus on financial resources.
Quality assurance .
Quality results.
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