A service desk is the single point of contact (SPOC) between the service provider (IT) and users for everyday activities. A typical service desk software is capable of managing incidents and services besides handling user communications for things like outages and planned changes to services.
Kora Tickets and Tasks amalgamates the idea of Kanban boards, Agile Development ideas such as Scrum and Service Desk.
Kora Tickets and Tasks amalgamates the idea of Kanban boards, Agile Development ideas such as Scrum and Service Desk.
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