e-QSS ServiceApp icon

e-QSS ServiceApp

Neumann & Neumann
Free
500+ downloads

About e-QSS ServiceApp

e-QSS - the software for the intelligent digitization of all quality processes

e-QSS comprehensively and flexibly maps the entire quality process of companies in various application areas and industries.
From digital quality checks or simple, mobile activity records of service provision to detailed evaluations in the multi-tenant e-QSS web portal with performance comparisons and quality trends. Use e-QSS for your successful quality assurance and quality management.
The e-QSS ticket system provides an overview of all important key figures, complaints, escalation levels and workflows, also using an image function. The individually configurable e-QSS Cockpit offers over 250 different evaluation options, BI evaluations and a flexible statistical export are also possible.

The market-leading QM software e-QSS can be used in a multilingual mix of languages. Time recording, NFC, barcode, QR code, document storage, forms, individual interfaces e.g. to ERP, sensor, IoT, e-learning systems and much more are possible.

e-QSS is certified according to DIN 13549 and is tamper-proof.

The e-QSS ServiceApp is the innovative live ticker for all those responsible to keep an eye on the progress of the agreed service. The ideal addition to the e-QSS Cockpit. Time recording, up-to-date to-dos and personalized tickets ensure that the employee can provide a simple record of activity and rapid evaluations as well as a high flow of information.
All those responsible involved in the quality process receive transparency in the processes at all times and keep track of the quality of the agreed services.

The e-QSS ServiceApp always provides answers to the questions as part of quality or facility management: How many employees are currently present? Which activities have already been carried out and which have not? Are all special orders/tickets completed? Does the "hour quota" fit for the agreed service? Are all agreed services in the 'green zone' with respect to the targets?

The advantages of the e-QSS ServiceApp are transparency, overview and constant availability of all data: The assignment of tasks is clearly regulated and their processing is fully documented. The decision-maker has an overview of the daily work progress of his team and can easily control special orders or tickets.
The result: High customer satisfaction due to fewer complaints. In combination with the e-QSS time recording module, it can also be determined at any time which employees are present.

About Us
Neumann & Neumann Software undberatung GmbH is an owner-managed family business based in Steingaden, Bavaria, and was founded in 1992. Specializing in the intelligent digitization of quality processes, Neumann & Neumann is the market leader in this area.

Neumann & Neumann stands for strong customer focus with a partnership, fair
and transparent cooperation for individual and innovative solutions - always on the pulse of the market with a view to the future!"

More information can be found at:

www.qmsoftware-e-qss.com
www.neumann-neumann.com

e-QSS ServiceApp Screenshots