The Mobile Ombudsman is a direct line of communication between the citizen and the City Hall, which aims, without bureaucracy and directly, to improve the quality of services offered to the population.
It ensures speed of service and facilitates the complaint of the citizen to be forwarded to Organs responsible bodies so that they can answer and resolve them.
It ensures speed of service and facilitates the complaint of the citizen to be forwarded to Organs responsible bodies so that they can answer and resolve them.
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