Connecting the front line workers with offsite engineers / technicians and their know-how, Cyclops is a work collaboration platform with assistive tools and 2-way connection to get the job done professionally.
Key features:
Gemba Now! – Point-to-point collaborative platform. It connects the front line worker to an off-site qualified technician (sense) and get the job done together simultaneously.
Cyclopedian – A built in technical depository that allows users to retain, share and publish their technical know-how and work procedures to assist front line workers on how to do various operation / service / maintenance tasks.
Sold Product Tracking – Keeps track of equipment location and warranty status.
Service Request Management –Allows user to better plan technician utilization such that customer service to the equipment end user can be optimized.
Key features:
Gemba Now! – Point-to-point collaborative platform. It connects the front line worker to an off-site qualified technician (sense) and get the job done together simultaneously.
Cyclopedian – A built in technical depository that allows users to retain, share and publish their technical know-how and work procedures to assist front line workers on how to do various operation / service / maintenance tasks.
Sold Product Tracking – Keeps track of equipment location and warranty status.
Service Request Management –Allows user to better plan technician utilization such that customer service to the equipment end user can be optimized.
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