The Emily Center at Phoenix Children's Hospital presents Our Way and the doctor's office to help families of sick children identify what they need to know before leaving the doctor's office. Parts of this application could be used in consultations in the hospital and in the emergency room.
When children are in the hospital, parents may be confused to see doctors and nurses who speak with difficult technical words. Sometimes health professionals believe they speak clearly but don't see if patients understand their indications. If you are able to repeat the information you are taught in your own words, then you will be sure that you understood.
Our Camino and the doctor's office was designed to:
- Facilitate communication between families and health personnel
- Help parents identify what they need to know before going home
- Give parents a way to admit that they do not know or understand what they are told and ask questions.
- Guiding families about what information they need to tell or show the nurse or doctor.
In this way the health care team can confirm that the family received the correct information and knows how to take care of the patient without errors.
- Help families feel safe that they can take care of the child at home after leaving the doctor's office, they know what the possible problems are and how to react if they appear.
The Emily Center, Phoenix Children’s Hospital
Founded in 1990, the center is named in honor of Emily Anderson. Emily fought a rare form of leukemia for four years after losing the battle a few days before her 17th birthday.
Frustrated by the lack of easy-to-understand information, parents founded The Emily Center so that families of sick children could always receive information about children's health that was true, easy to understand and free for Arizona families. http://www.emilycenter.org and on Twitter @emilycenter.
The Our Way application and the medical office received a Cox subsidy.
When children are in the hospital, parents may be confused to see doctors and nurses who speak with difficult technical words. Sometimes health professionals believe they speak clearly but don't see if patients understand their indications. If you are able to repeat the information you are taught in your own words, then you will be sure that you understood.
Our Camino and the doctor's office was designed to:
- Facilitate communication between families and health personnel
- Help parents identify what they need to know before going home
- Give parents a way to admit that they do not know or understand what they are told and ask questions.
- Guiding families about what information they need to tell or show the nurse or doctor.
In this way the health care team can confirm that the family received the correct information and knows how to take care of the patient without errors.
- Help families feel safe that they can take care of the child at home after leaving the doctor's office, they know what the possible problems are and how to react if they appear.
The Emily Center, Phoenix Children’s Hospital
Founded in 1990, the center is named in honor of Emily Anderson. Emily fought a rare form of leukemia for four years after losing the battle a few days before her 17th birthday.
Frustrated by the lack of easy-to-understand information, parents founded The Emily Center so that families of sick children could always receive information about children's health that was true, easy to understand and free for Arizona families. http://www.emilycenter.org and on Twitter @emilycenter.
The Our Way application and the medical office received a Cox subsidy.
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