Prince Mohammad University

PMU APP provides a smart way to have all the services in one place from PMU ETA
department at your fingertips.
Through the app, you can raise service request – Our list of services is given below
- HOUSERKEEPING (Cleaning, Moving)
- LANDSCAPE (Pest Control)
- CAFETERIA (Catering)
- TRANSPORTAION
- APPLIANCES
- VEHICLE WORKSHOP
- MECHANICAL (HAVC/AC, Plumbing, Leaks)
- ELECTRICAL (Power, Lights)
- CIVIL (Painting, Doors, Floor/Wall, Carpentry, Furniture)
PMU ETA-Helpdesk app is available on your mobile devices, (Android and iOs)
 Raise your tickets and solve the issues with your mobile devices
 View and update important user details (Active Directory) in app only
 Log in with your PMU username and password, manage and close your help desk tickets. 
 Record info such as the subject, description, attachments, resolutions, tasks, work logs, and
notes. 
 Allow your end users to quickly log in tickets from the mobile app. 
 Have live conversations with end users. 
 Respond to end user queries from within the ticket. 
 Keep track of your response and resolution SLAs with the SLA status flags. 
1. See and respond to all of your trouble tickets 
2. Create new tickets, close and re-open existing ones 
3. Add and edit ticket description and details 
4. Assign tickets and set priorities, due date & more