With the RealVNC® Server mobile app, an IT technician can remotely access mobile devices to support users.
There are two ways to connect:
• Start a remote session using a secure 9-digit code that the technician provides (this requires a RealVNC Connect subscription with On-Demand Assist).
• Devices that are managed using a mobile device management (MDM) tool can be pre-licensed by the IT Team. A session can be started without a session code, but the mobile device holder still needs to authorize the connection. This requires a RealVNC Connect Enterprise Device Access subscription.
Key Features
• Privacy with end-to-end encryption on all remote sessions.
• Fast, effortless connections using RealVNC’s secure cloud service.
• Protection from unwanted access with end-user connection approval.
Need support?
Email us from the app or get in touch at help.realvnc.com.
Follow us on:
Twitter (@RealVNC)
Facebook (facebook.com/realvnc)
RealVNC and VNC are trademarks of RealVNC Limited and are protected by trademark registrations and/or pending trademark applications in the European Union, United States of America and other jurisdictions. Protected by UK patents 2481870, 2479756; US patent 8760366; EU patent 2652951.
There are two ways to connect:
• Start a remote session using a secure 9-digit code that the technician provides (this requires a RealVNC Connect subscription with On-Demand Assist).
• Devices that are managed using a mobile device management (MDM) tool can be pre-licensed by the IT Team. A session can be started without a session code, but the mobile device holder still needs to authorize the connection. This requires a RealVNC Connect Enterprise Device Access subscription.
Key Features
• Privacy with end-to-end encryption on all remote sessions.
• Fast, effortless connections using RealVNC’s secure cloud service.
• Protection from unwanted access with end-user connection approval.
Need support?
Email us from the app or get in touch at help.realvnc.com.
Follow us on:
Twitter (@RealVNC)
Facebook (facebook.com/realvnc)
RealVNC and VNC are trademarks of RealVNC Limited and are protected by trademark registrations and/or pending trademark applications in the European Union, United States of America and other jurisdictions. Protected by UK patents 2481870, 2479756; US patent 8760366; EU patent 2652951.
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