TappedApp icon

TappedApp

Tapped Inc
Free
5.0 out of 5
100+ downloads

About TappedApp

TappedApp re-infoces and re-emphasize the importance of good customer service experience in Hospitality Business. We believe Front of House Staff (Servers, Bartenders, Host, Bussers) in Hospitality Industry is at the core of good customer service experience. TappedApp is rating and review service designed by and for people who enjoy, expect and appreciate good service.

A customer gets his/her experiences with one FOH (server, bartender, host or even busser) when he walks in restaurants, bars, cafés. Based on his experiences with one service provider why should he rate the entire business, shouldn’t the FOH be rated as they are the one who are service provider and face of the business? Rate and Review the hard working FOH on TappedApp.

Customer in this process help /identify top notch service providers or Front of House Staff in the city you dined in.

Features:

Search and Add FOH (Server, Bartender, Host, Busser):

Customers can add their experience with their favorite FOH with few clicks. Make your FOH a local hero.

Often, consumers do not have the ability to provide in real time, a poor or great customer service experience by servers/bartenders/bussers/host to the management of the restaurants, bars, or other venues. This often results in lost business for the venue and frustration for the customer.

FOH benefits Good and hardworking FOH can now identify and separate themselves from the not so good ones. Seeking and obtaining favors from bosses is not the only way to grow. Your hard work and customer attention will give you more attention. You can be a star performer in your restaurant, bars, café.

FOH can apply for jobs in 2 clicks. FOH to look for job that matters to them across the country. It’s sure way secure a job before you move from one location to another.

FOH can earn cash reward $$(currently only in US) for referral so their industry peers. All they have to ask the referred peer to use your referral code while registering.

TappedApp is an efficient online system that allows consumers to rate their customer service experience, allows FOH to easily transfer their ratings to potential employers and when the FOH staff joins other restaurant/business either in the same city or anywhere else, these customer ratings and comments travel with customer service staff as they are NOT owned by business/establishment.


Business Owners benefits
Higher productivity
Substantially Lower Hiring cost
Reduce Hiring time
Quality Candidates
Business can promote such great FOH to management roles.

TappedApp relates to rating and review systems, and more particularly, to a computerized system for rating & reviewing a customer service experience that also acts as catalyst in hiring process and improving productivity in real time.

TappedApp Screenshots