Features:
• Visualization of historical incidents.
• Consultation of users with incidents.
• Management of massive modification requests.
• Management of requests for exceptions.
• Reopening of incidents.
• Summary graph of recorded incidents.
• Summary of incidents by entity and parameter.
• Record of exceptions.
Requirements:
It is necessary for the user to have the Citrix SSO application to access the corporate network and an active HAROSS account.
Language:
• Spanish.
• Visualization of historical incidents.
• Consultation of users with incidents.
• Management of massive modification requests.
• Management of requests for exceptions.
• Reopening of incidents.
• Summary graph of recorded incidents.
• Summary of incidents by entity and parameter.
• Record of exceptions.
Requirements:
It is necessary for the user to have the Citrix SSO application to access the corporate network and an active HAROSS account.
Language:
• Spanish.
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