BoldDesk
Free
1,000+
downloads
About BoldDesk
The BoldDesk mobile app is a versatile and effective ticketing system that allows you to address tickets with the same ease and features as your web version.
Manage all your support requests, convert emails to tickets, automate ticket assignments, customize support forms, set your own SLA, and publish self-help articles for your products.
Resolve a ticket more efficiently by breaking it down into subtasks and assigning them to different agents.
This intuitive ticketing system features an improved user experience to provide seamless customer service.
We are constantly striving to enhance your experience with the BoldDesk mobile app.
BoldDesk Screenshots
Reviews for BoldDesk
Akash Christopher A
12/23/2025
Absolutely Essential for Support Teams — BoldDesk Mobile App Rocks! BoldDesk is a powerful and user-friendly help desk app that makes managing customer support on the go very easy. The interface is clean, navigation is smooth, and responding to tickets is fast and efficient. Real-time notifications ensure no ticket is missed, and features like internal notes and collaboration are very useful. It delivers desktop-level support features in a mobile-friendly way.
Senthil Kumar
10/27/2025
GOOD
Ow Khoon Peng Denny
10/9/2025
the app used to pop up and show new tickets or updates. now it doesn't seems to.
Ian Turner
5/6/2025
The entire product is fantastic. The app makes it really easy to manage tickets. I've tried many different support products because I am super picky, but this checks all the boxes.
George Kingston
2/20/2025
Fantastic app. The user-friendly and intuitive interface makes it a breeze to use. The support team is truly exceptional—they not only listen to user feedback but actively incorporate suggestions into their updates. What’s more, they keep you personally updated on their progress every step of the way. Highly recommend!
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