HolaDOC connects you in minutes with a certified doctor, from the comfort of your home or office, through a live video consultation or phone call.
Our medical team is made up of Spanish-speaking, qualified, ethical and qualified Physicians-Surgeons to provide medical guidance at the request of users, on issues related to Primary Health Care (PHC).
Some of the cases that we can treat and recommend treatment if necessary are:
.- Cold and flu
.- Allergies and rashes
.- Abdominal pain
.- Headache
.- Digestive discomfort
.- Fever
.- Dizziness
.- Doubts in the field of health and reading of medical exams
.- Among many others
Here are some frequently asked questions about our app:
How does it work?
REGISTER: Open the HolaDOC application and register with your personal data. If you already have an account created, log in with your credentials.
REQUEST A CONSULTATION: Select your reason for consultation, choose the mode
of communication you prefer and enter the waiting room where in minutes you will be attended. The first consultation is FREE!
TALK TO A DOCTOR: Within minutes, one of our doctors
will review your medical history and contact you to carry out the
query. Consultations in our app have no time limit, you can
talk to the doctor as long as you want.
SUMMARY OF THE CONSULTATION AND TREATMENT: After a few minutes,
You can review the summary of your consultation in the app, as well as any treatment** that has been indicated to you in detail.
**A prescription is not guaranteed at every visit, a prescription will only be issued if the physician gathers all the appropriate information to accurately diagnose and treat a given condition for the benefit of the patient.
What are HolaDOC's hours?
Our doctors are available for immediate attention 12 hours a day, from 09:00 a.m. to 5:00 p.m. until 09:00 p.m., Monday through Friday. We are available to make sure you and your family - including children - get the care you need.
How does the HolaDOC subscription work and how much does it cost?
Our service is offered can be offered through two ways:
Individual Affiliations: Through the Uniser platform, entering the
affiliate system, registering in the agreement that refers you and selecting the plan of your choice. Through this platform you can pay comfortably with a credit or debit card, or cash at the payment points affiliated with the PayU platform.
Companies / insurers: Our service may also be covered
as a benefit by the company for which you work, or it may be part of
of the services offered by your insurer. In this case, during the process
registration in the app, we will automatically identify the origin of your
affiliation, so you can enjoy the service unlimitedly and at no direct cost to you.
Main functionalities:
- Telemedicine home, talk to a doctor
- Create and update your medical history
- View medical report or consultation summary
- Create and view medical treatments
- Profile editing, password management, notifications, family members, membership and settings.
Our medical team is made up of Spanish-speaking, qualified, ethical and qualified Physicians-Surgeons to provide medical guidance at the request of users, on issues related to Primary Health Care (PHC).
Some of the cases that we can treat and recommend treatment if necessary are:
.- Cold and flu
.- Allergies and rashes
.- Abdominal pain
.- Headache
.- Digestive discomfort
.- Fever
.- Dizziness
.- Doubts in the field of health and reading of medical exams
.- Among many others
Here are some frequently asked questions about our app:
How does it work?
REGISTER: Open the HolaDOC application and register with your personal data. If you already have an account created, log in with your credentials.
REQUEST A CONSULTATION: Select your reason for consultation, choose the mode
of communication you prefer and enter the waiting room where in minutes you will be attended. The first consultation is FREE!
TALK TO A DOCTOR: Within minutes, one of our doctors
will review your medical history and contact you to carry out the
query. Consultations in our app have no time limit, you can
talk to the doctor as long as you want.
SUMMARY OF THE CONSULTATION AND TREATMENT: After a few minutes,
You can review the summary of your consultation in the app, as well as any treatment** that has been indicated to you in detail.
**A prescription is not guaranteed at every visit, a prescription will only be issued if the physician gathers all the appropriate information to accurately diagnose and treat a given condition for the benefit of the patient.
What are HolaDOC's hours?
Our doctors are available for immediate attention 12 hours a day, from 09:00 a.m. to 5:00 p.m. until 09:00 p.m., Monday through Friday. We are available to make sure you and your family - including children - get the care you need.
How does the HolaDOC subscription work and how much does it cost?
Our service is offered can be offered through two ways:
Individual Affiliations: Through the Uniser platform, entering the
affiliate system, registering in the agreement that refers you and selecting the plan of your choice. Through this platform you can pay comfortably with a credit or debit card, or cash at the payment points affiliated with the PayU platform.
Companies / insurers: Our service may also be covered
as a benefit by the company for which you work, or it may be part of
of the services offered by your insurer. In this case, during the process
registration in the app, we will automatically identify the origin of your
affiliation, so you can enjoy the service unlimitedly and at no direct cost to you.
Main functionalities:
- Telemedicine home, talk to a doctor
- Create and update your medical history
- View medical report or consultation summary
- Create and view medical treatments
- Profile editing, password management, notifications, family members, membership and settings.
Show More
