When you have a problem, it’s already been solved by someone, somewhere. Probably by lots of people in lots of places. The catch is that it’s not generally worth your time to (1) hunt down all the people who have solved it, (2) find out how they’re similar to you and (3) find out how they're different from you, then (4) run the math to (5) create a plan based on that information and (6) iterate on it. It’s too much work for your one problem, but that series of steps can be solved at scale.
Transparency makes this system possible. Users are willing to answer questions and rate plans because this provides the best plans for them. But our company also needs to be transparent about what we do so that users are kept safe and willing to use the app.
Transparency makes this system possible. Users are willing to answer questions and rate plans because this provides the best plans for them. But our company also needs to be transparent about what we do so that users are kept safe and willing to use the app.
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