Team leaders, executives, BPOs and other business stakeholders can monitor Avaya, Cisco and Amazon Connect call center activity using Comstice Wallboard Enterprise app. This app can access to Comstice Wallboard server at your contact center and display the real-time agent, queue, skill, VDN, calltype and precision queue performance as well as the daily trend.
Comstice Wallboard is used by the team leaders, customer service managers and BPO clients to monitor the real-time activity and daily performance from the mobile app.
Comstice Wallboard is used by the team leaders, customer service managers and BPO clients to monitor the real-time activity and daily performance from the mobile app.
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