How does VR-Viki make everyday life easier for business customers?
With VR-Viki personally well advised by video - no matter where you are
Many business customers are confronted with increasing digitization of their own business. They often have urgent inquiries that need to be dealt with immediately. The expectation of
the availability is based on your own company hours. Usually only the personal business customer advisor can help. With VR-Viki - our video communication system for interactive advice - we are picking up on this development and, in addition to the personal conversation, offer a new type of interaction between the customer and his personal advisor.
Operation is simple and intuitive. A secure connection is established via an internet link or app. No special software is required. With the live video transmission, all issues can be clarified personally and possible solutions pointed out - just like in a conversation in the branch. The consultant can share his screen with the customer and show him documents. The customer only needs an internet-enabled device. This can be a computer, a notebook, a tablet or a smartphone. This allows him to clarify his issues directly from any location via video chat and saves time and effort. At the same time, we are expanding our business hours and are available Monday to Friday from 7 a.m. to 7 p.m. And best of all: the customer doesn't need an appointment.
With VR-Viki personally well advised by video - no matter where you are
Many business customers are confronted with increasing digitization of their own business. They often have urgent inquiries that need to be dealt with immediately. The expectation of
the availability is based on your own company hours. Usually only the personal business customer advisor can help. With VR-Viki - our video communication system for interactive advice - we are picking up on this development and, in addition to the personal conversation, offer a new type of interaction between the customer and his personal advisor.
Operation is simple and intuitive. A secure connection is established via an internet link or app. No special software is required. With the live video transmission, all issues can be clarified personally and possible solutions pointed out - just like in a conversation in the branch. The consultant can share his screen with the customer and show him documents. The customer only needs an internet-enabled device. This can be a computer, a notebook, a tablet or a smartphone. This allows him to clarify his issues directly from any location via video chat and saves time and effort. At the same time, we are expanding our business hours and are available Monday to Friday from 7 a.m. to 7 p.m. And best of all: the customer doesn't need an appointment.
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