With this app, you can verify your identity using video chat, eID, or ID document images. Includes secure processes, appointment scheduling, and access to identification coupons.
AppRecs review analysis
AppRecs rating 4.4. Trustworthiness 84 out of 100. Review manipulation risk 31 out of 100. Based on a review sample analyzed.
★★★★☆
4.4
AppRecs Rating
Ratings breakdown
5 star
77%
4 star
12%
3 star
2%
2 star
1%
1 star
9%
What to know
✓
Credible reviews
84% trustworthiness score from analyzed reviews
✓
High user satisfaction
88% of sampled ratings are 4+ stars (4.5★ average)
About POSTIDENT
With the POSTIDENT app, you can verify your identity conveniently and simply by means of your smartphone.
Depending on which of our partner companies you carry out this identification process, you can verify your identity either via POSTIDENT by videochat, POSTIDENT by eID (with your national identity card or the electronic residence title), or fully automatically by creating images of your ID document and profile. With the eID function or the automated verification of your ID document you can verify your identity quickly and securely at any time. Your data will be checked by call center employees of Deutsche Post AG in all further identification procedures. Our employees are available to you from Mondays to Sundays in the hours from 8 AM to 10 PM. In addition, you can retrieve the POSTIDENT coupon for identification in your post office directly via the POSTIDENT app and therefore do not need to print it out anymore.
The identification procedures are compliant with the law, secure and completed in just a few steps. Simply enter the transaction number that you have received from either our partner company or us. The POSTIDENT app will then execute the procedure. At POSTIDENT by videochat, a Deutsche Post employee will explain additionally in detail how the procedure works.
Depending on which of our partner companies you carry out this identification process, you can verify your identity either via POSTIDENT by videochat, POSTIDENT by eID (with your national identity card or the electronic residence title), or fully automatically by creating images of your ID document and profile. With the eID function or the automated verification of your ID document you can verify your identity quickly and securely at any time. Your data will be checked by call center employees of Deutsche Post AG in all further identification procedures. Our employees are available to you from Mondays to Sundays in the hours from 8 AM to 10 PM. In addition, you can retrieve the POSTIDENT coupon for identification in your post office directly via the POSTIDENT app and therefore do not need to print it out anymore.
The identification procedures are compliant with the law, secure and completed in just a few steps. Simply enter the transaction number that you have received from either our partner company or us. The POSTIDENT app will then execute the procedure. At POSTIDENT by videochat, a Deutsche Post employee will explain additionally in detail how the procedure works.
POSTIDENT Screenshots
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Reviews for POSTIDENT
Michael Schommer
12/29/2025
Musste 3 Geräte ausprobieren bis es endlich funktionierte. Technisch unreif, Datenschutz-Alptraum.
Björn Marggraff
12/29/2025
Freezing while switching to the back camera on 3 different devices. No other solution provided without walking to a post office
