You need a spare part? Are you looking for a way to handle the complaint of your bike or e-bike quickly and easily? With the free service app of the cycle union, damage events can be recorded and transmitted in just a few steps. This saves you time, money and costs. In addition, you can submit a claim report anytime, anywhere.
If you find that your delivered goods are defective, eg. For example, by damage during transport, you can submit the complaint quickly and directly via App.
For this purpose, the app offers an integrated scan function, with which you can easily capture frame and article numbers.
You can document the damage just as easily via the implemented photo function, with which you can also photograph and transmit your proof of purchase or delivery note.
The cycle union then takes care of the smooth handling.
If you find that your delivered goods are defective, eg. For example, by damage during transport, you can submit the complaint quickly and directly via App.
For this purpose, the app offers an integrated scan function, with which you can easily capture frame and article numbers.
You can document the damage just as easily via the implemented photo function, with which you can also photograph and transmit your proof of purchase or delivery note.
The cycle union then takes care of the smooth handling.
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