Helping, being a tool to carry out characterization exercises and citizen censuses, users, interest groups, goods and establishments; In addition to providing opportunities for monitoring and control of delivery associated with aid programs, products or services, being a support platform within the framework of the implementation of the Citizen Service Policy, allowing the management of useful information collected so that territorial entities, government sectors and other stakeholders carry out the design of improvement strategies, and the formulation of guidelines and activities to optimize the service to the citizen, the development of interaction protocols and the services or aid to be delivered.
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