CBP ROAM
U.S. Customs and Border Protection
1.8 ★
424 ratings
100,000+
downloads
Free
With this reporting app, you can submit arrivals online and initiate a video chat with CBP officers. Includes trip creation, traveler details, and location tracking features.
AppRecs review analysis
AppRecs rating 1.7. Trustworthiness 74 out of 100. Review manipulation risk 19 out of 100. Based on a review sample analyzed.
★☆☆☆☆
1.7
AppRecs Rating
Ratings breakdown
5 star
11%
4 star
6%
3 star
1%
2 star
9%
1 star
73%
What to know
✓
Low review manipulation risk
19% review manipulation risk
⚠
Mixed user feedback
Average 1.8★ rating suggests room for improvement
⚠
High negative review ratio
82% of sampled ratings are 1–2 stars
About CBP ROAM
Disclaimer: This is a pilot version only for use in limited areas. Contact your local Port of Entry for guidance.
Create a trip by adding travelers, your mode of travel, your location, and contact information.
After you submit a trip, you may receive a push notification on your device to start a video chat with a CBP Officer to finish reporting your entry into the United States.
Note: In order to use this application, the Android device’s operating system needs to be Android 4.4 (KitKat) or above
CBP ROAM Screenshots
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Reviews for CBP ROAM
Sea star Adventure's
10/27/2025
I love it .it's no problem singing in
Richard Canny
9/28/2025
It used to work great. Now completely broken. Takes multiple attempts to log in, then randomly kicks you out. Loses all the data on your boat and traveler info each time you reopen the app. Pity, because it used to work fairly well. Update Sept 2025: I gave up after being told so many times that I had to use the app, but with Android login loop, reinstalls, etc etc. so I bought a refurb iPad on Amazon for $130. The app works fine on Apple.
