UnicornHK

Unicorn was officially established in 2019. It has always been mainly retailing clothing and accessories. In addition, it will also help customers design accessories and carry out accessories repair services. Since its opening, the company has not had a complete order and inventory system. It often relies on Word, Excel and manual production of orders and records. Therefore, errors and omissions are often made, such as human error input of information, etc., causing confusion in the relevant records. In addition, we are currently relying on manual or excel to process reports, each item is counted manually, and the process is very complicated. Staff also need to manually record customer information, so problems such as staff forgetting to record or duplicating records often occur, which affects customers' purchase intention. In addition, the company has never had a website. Currently affected by the epidemic, customers have switched to online stores to shop, which has seriously affected the store's turnover. In view of this, the company hopes to change the business model by developing a new system and improve the productivity of the store.