PMC CARE

PMC Care is a flagship program introduced by the Pune Municipal Corporation (PMC) to establish an online interactive engagement platform between the government and the residents of Pune. The program's goals are to empower residents, increase transparency, and build a sense of ownership and engagement in the governance processes. PMC Care offers personalized content based on the relevance of the citizen’s life cycle, ensuring that each individual receives information that is adapted to their specific needs. The platform provides up-to-date content and timely alerts to keep citizens informed of current and forthcoming events. It effectively engages citizens across multiple channels of communication and offers location-based content to provide relevant information about their surroundings.

Moreover, PMC Care also delivers targeted information and recommendations to city residents. The program promotes transparency and citizen participation by enabling collaboration between citizens and the city administration. It offers open access to information, incorporates citizen input in policy-making, and provides a streamlined grievance redressal mechanism. PMC Care benefits citizens by empowering them, while also supporting local businesses by offering them a platform to reach a wide audience. It represents an integrated approach to policy, service delivery, and access to information, contributing to the sustainable development of Pune city.