The Ward office Logs in to the Mobile Application and resolves the
ticket. The Ward Officer post resolution clicks the snap of the resolution and
uploads the snap on to IOC Mobile App and closes the ticket. This snap gets
posted back to IBM IOC and stored in the database
ticket. The Ward Officer post resolution clicks the snap of the resolution and
uploads the snap on to IOC Mobile App and closes the ticket. This snap gets
posted back to IBM IOC and stored in the database
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