Chubb Easy Cargo Claims (ECC) is a mobile application solution developed entirely by the IT division of the Lercari Group, whose main function is the transport claims complaint.
The application solution is developed exclusively for Chubb, and modeled on the Company's preferences and requests.
Being aimed at a reference market, that of SMEs, often poorly prepared in the management of transport claims, ECC guides the Insured in reporting the claim in a simple and intuitive manner.
The main features of ECC are:
· High usability: the user navigates the interface easily and efficiently;
· Speed: the application allows you to report the accident much more quickly than possible through traditional channels (eg traditional mail, email);
· Clarity: few functions, recognizable, using a simplified language;
· Immediacy: the simplicity of the application allows immediate use, without the need for a training path and a long registration phase.
· Completeness: the application allows to draw up a formally complete complaint in the collection of information and in photographic and formal documentation avoiding or limiting further steps for the collection of the same.
The application solution is developed exclusively for Chubb, and modeled on the Company's preferences and requests.
Being aimed at a reference market, that of SMEs, often poorly prepared in the management of transport claims, ECC guides the Insured in reporting the claim in a simple and intuitive manner.
The main features of ECC are:
· High usability: the user navigates the interface easily and efficiently;
· Speed: the application allows you to report the accident much more quickly than possible through traditional channels (eg traditional mail, email);
· Clarity: few functions, recognizable, using a simplified language;
· Immediacy: the simplicity of the application allows immediate use, without the need for a training path and a long registration phase.
· Completeness: the application allows to draw up a formally complete complaint in the collection of information and in photographic and formal documentation avoiding or limiting further steps for the collection of the same.
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